Privacy Policy

Last Updated: 02 August 2025

Welcome to Little Lighthouse Therapy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or get in touch about therapeutic services.

1. Who We Are

Little Lighthouse Therapy is an independent counselling practice based in Haywards Heath, West Sussex.
Data Controller: Kerri Potter, Psychotherapeutic Child Counsellor (MBACP)

2. What Information We Collect

We may collect and process the following information:

• Your name and contact details (email, phone number)
   
• Information you provide in contact forms or enquiries
   
• Any correspondence between us (e.g., email or phone)
   
• Information you voluntarily give when booking a consultation or asking about services
   

We do not collect sensitive personal information through this website (e.g. details about your child’s mental health) unless you choose to share this with us directly and privately.

3. How We Use Your Information

We only use your information to:

• Respond to your enquiries
   
• Arrange appointments or consultations
   
• Provide relevant service updates
   
• Improve our website and services
   

We will never sell or share your data with third parties for marketing purposes.

4. How We Store Your Information

Any data you send through our website (e.g., via contact form) is held securely and is only accessible to Kerri Potter. Emails are stored securely and deleted when no longer needed. We take all reasonable steps to protect your information.

5. Cookies and Website Analytics

Our website may use basic cookies to help us understand how visitors use our site (e.g. number of visitors, popular pages). These cookies are anonymous and do not collect identifiable personal data.

You can choose to disable cookies in your browser settings.

6. Your Rights Under UK GDPR

You have the right to:

• Access any personal data we hold about you
   
• Request correction or deletion of your data
   
• Withdraw consent at any time
   
• Make a complaint to the Information Commissioner’s Office (ICO)
   

To exercise your rights, please email: Kerri@littlelighthousetherapy.com

7. Links to Other Sites

Our website may link to external sites (e.g. therapy directories or resources). We are not responsible for the privacy policies or content of those websites.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact
If you have any questions about this policy or how your data is handled, please contact:
Kerri Potter – Little Lighthouse Therapy
Email: kerri@littlelighthousetherapy.com
Website: www.littlelighthousetherapy.co.uk